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Compliance

Honest about where we stand.

We distinguish between what is operational, what is in progress, and what is planned. No overclaiming — just transparent status.

European Union

EU regulatory compliance.

General Data Protection Regulation

Operational

Comprehensive EU data protection for all personal data processing.

EU
  • Art. 15 — Right to Access: Self-service DSAR with data export
  • Art. 16 — Right to Rectification: Users can update own information
  • Art. 17 — Right to Erasure: Full deletion cascade across 66 tables, file storage, and vector embeddings
  • Art. 20 — Data Portability: Standard format exports via DSAR workflow
  • Art. 28 — Processor Obligations: Runtime paid-tier enforcement prevents free-tier AI usage
  • Art. 6(1)(f) — Lawful Basis: Legitimate Interest with three-part EDPB balancing test
  • Data residency enforced in EU (Germany, Finland, Netherlands)

EU AI Act

Operational

Regulation 2024/1689 compliance for high-risk AI systems.

EU
  • Art. 9 — Risk Management: Quarterly governance reports with risk indicators
  • Art. 10 — Data Governance: PII redaction and audit logging on all AI data flows
  • Art. 12 — Record-Keeping: AI acceptance metrics, audit logs, governance reports
  • Art. 14 — Human Oversight: human-in-the-loop approval on all AI outputs; AI-oversight training certification records
  • Art. 50 — Transparency: AI content labelling throughout the platform
  • Annex III Category 4b classification (employment and worker management)
  • Rubber-stamping detection with 4 monitored indicators
International

International standards.

ISO 27001

In Progress

Information security management system certification.

Global
  • Gap assessment complete (Q3 2026)
  • Information security management system documentation in progress
  • Formal certification audit targeted for H1 2027
  • Recognised standard for EU and international enterprise requirements
North America

North American compliance.

SOC 2

Planned

Service Organization Control 2 for North American enterprise requirements.

NA
  • Readiness assessment complete (Security + Availability + Confidentiality + Privacy criteria)
  • Compliance platform evaluation (Vanta, Drata) underway
  • Type I audit planned following ISO 27001 certification
  • Many controls already operational from ISO 27001 preparation

HIPAA

Operational

Health Insurance Portability and Accountability Act compliance for healthcare verticals.

NA
  • Business Associate Agreement (BAA) with cloud AI providers
  • Encrypted PHI at rest and in transit
  • Audit logging of all PHI access with 7-year retention
  • Zero data retention for AI processing
  • Access controls and authentication for healthcare data
  • Applicable to DermGeist healthcare vertical

CCPA

Operational

California Consumer Privacy Act — consumer data rights for California residents.

NA
  • Right to know what data is collected
  • Right to delete personal information
  • Right to opt out of data sales (we never sell data)
  • Right to non-discrimination
  • Self-service data export and deletion tools
Roadmap

Certification timeline.

Our security and compliance roadmap through H1 2027.

Q2 2026

Dependency scanning in CI

Operational

pip-audit, OSV-Scanner, lockfile integrity, and supply chain checks on every push

DPIA completion

Operational

Data Protection Impact Assessment with enterprise customers

Q3 2026

Security training programme

Operational

Initial rollout for all staff; annual GDPR refresher

ISO 27001 gap assessment

Operational

Information security management system documentation

Q4 2026

Penetration test

Planned

Gray-box (authenticated + unauthenticated), full application and API scope. EU-based firm

WCAG 2.1 AA audit

Planned

Third-party accessibility audit

DR drill

Operational

Restore drills for the database (point-in-time and weekly backup restore), secrets vault and standby failover, each within the RTO (<4h) and RPO (<24h) targets

H1 2027

ISO 27001 certification

Planned

Formal certification audit (dependent on gap assessment)

Application-level encryption

Planned

Per-tenant AES-256-GCM field-level encryption deployment

Need detailed compliance evidence?

Request our Security & Compliance Evidence Pack with full control matrices and technical architecture details.

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